From the first order to the bill.
PosStop for restaurants keeps the front of house, the kitchen and the till working from the same table plan.
Front of house
Every waiter sees the same live floor plan on their phone.
- Floor plan and table statusTables show who's seated, who's ordering and who has asked for the bill.
- Orders at the tableWaiters order on their phones with notes and options, such as "no pepper".
- Covers per tableGuest numbers recorded on each table for spend-per-head reporting.
- Waiter callsGuests can call a waiter from the table and the right phone is alerted.
- Booking requests from your websiteVIP and table requests arrive in the portal and on your phone.
- Move, merge and transferMove a bill to another table, merge tables, or hand a table to another waiter.
Kitchen
Courses go to the kitchen when the table is ready for them.
- Courses fired on cueStarters go first. Mains wait until the waiter fires the next course.
- Allergens on every ticketThe major allergens are flagged on menu items, shown to waiters and printed on kitchen tickets.
- Ticket timersTickets turn amber, then red, as they wait.
- Food-ready alertsThe waiter's phone is told when their dish is ready at the pass.
Bills and payments
Every way a table wants to pay, with nothing lost along the way.
- Split billsBy guest, by item or evenly.
- Cash, card and transferRecorded against the account the money went into, with the merchant copy confirmed.
- Discounts with approvalOnly supervisors and managers can discount, with a reason that's logged.
- ReceiptsPrinted at the till, with your logo and details.
A dinner service with PosStop.
What happens on the floor, and what you see from your phone.
- Day openedThe supervisor opens the trading day. You're told who opened it.
- Table 9 seatedThe host marks the table seated; every waiter's floor plan updates.
- Starters sentStarters go to the kitchen; mains are held.
- Mains firedThe waiter fires the next course and the kitchen ticket appears.
- Void approvedA wrong dish is voided with a reason and a supervisor's approval.
- Bill split three waysTwo cards and a transfer, each confirmed against the merchant copy.
- Day closedThe Z report prints and the end-of-day report lands in your inbox.
Restaurant questions
Can PosStop take table reservations?
Booking requests from your website arrive in the portal and on your phone. A full reservations diary is on our roadmap; talk to us about what you need.
Can different stations get different tickets?
Yes. Each kitchen screen or printer can show only its own station, such as grill, cold kitchen or bar.
Can I change the menu during service?
Yes. Mark a dish out of stock and it disappears from every phone straight away. Prices and items are changed from the portal.
Does PosStop work without internet?
Yes. Your tills, phones, kitchen screen and printers talk to a PC at your venue, so you keep selling when the internet drops. Sales sync to the owner's portal when the connection comes back.
What hardware do I need?
Android phones for staff, a PC in the office, receipt printers that use the standard ESC/POS format (most thermal receipt printers do), and a tablet or screen for the kitchen. We'll check what you already have before you buy anything.