Terms of service
Draft. Highlighted items are placeholders. Have this reviewed by a lawyer before the site goes live.
Who we are
PosStop is provided by [Company legal name] (registration number [number]), [Registered address] ("PosStop", "we", "us"). Contact: [privacy@pos-stop.com].
What these terms cover
These terms apply to the PosStop website, the owner's portal, the PosStop apps (till, waiter phones and kitchen screen) and any venue websites or digital menus we host. Your subscription agreement with us sets out prices, service levels and anything specific to your venue. If it conflicts with these terms, the subscription agreement wins.
Your account
- You must give accurate details when you sign up and keep your login details and staff PINs private.
- You're responsible for what happens under your account, including what your staff do.
- Tell us straight away at [privacy@pos-stop.com] if you think someone has used your account without permission.
Using PosStop
You may use PosStop to run your venue. You must not:
- use it for anything unlawful, including tax evasion or fraud;
- try to access other venues' data, test our security without written permission, or interfere with the service;
- copy, resell or reverse-engineer PosStop except where the law allows.
Your data
The data you put into PosStop (menus, sales, stock, staff and customer details) belongs to you. You give us permission to store and process it only to provide the service. How we handle personal data is explained in our privacy policy. You can ask for an export of your data at any time, and we'll provide it within [30] days.
Fees and payment
Fees are set out in your subscription agreement. [Billing period, payment method, late payment and price change terms.]
Hardware and internet
PosStop runs on your venue's PC, phones, tablets and printers. You're responsible for that hardware, your power supply and your internet connection. The venue keeps working offline and syncs when the connection returns, but reports and the portal only show what has synced.
Availability and support
We aim to keep the portal and cloud services available at all times, but we don't guarantee uninterrupted service. Planned maintenance will be announced in advance where possible. Support: [hours and contact channels].
Accounting and tax figures
PosStop's reports, books and VAT figures depend on the information you and your staff enter. They're there to help you run your business, not to replace an accountant. You're responsible for your tax returns and statutory records.
Ending your subscription
[Notice period.] When your subscription ends, you can export your data for [30] days, after which we delete it, except where the law requires us to keep it.
Liability
Nothing in these terms limits liability that can't be limited by law. Otherwise, our total liability in any 12 months is limited to the fees you paid us in that period, and we're not liable for loss of profits, revenue or data caused by events outside our control. [To be confirmed by a lawyer.]
Changes to these terms
We'll tell you by email at least [30] days before any significant change takes effect.
Governing law
These terms are governed by the laws of [Nigeria and/or England and Wales], and the courts of [jurisdiction] have jurisdiction.